FAQs

Questions practice owners ask us most.

Don’t see your question here? Send it directly on WhatsApp — we usually reply the same day.

How does remote dental billing work? +

We connect securely to your practice management software and handle claims, follow-up, and posting daily — the same way an in-house biller would, without the added payroll cost. [CONFIRMAR con Oliva: método exacto de acceso remoto — VPN, escritorio remoto, acceso directo en la nube, etc.]

What dental practice management software do you work with? +

We work within your existing system — no need to switch platforms. [CONFIRMAR con Oliva la lista exacta: Dentrix, Eaglesoft, Open Dental, Denticon, etc.]

Do you handle PPO, Medicaid, Medicare and HMO claims? +

Yes. We handle claims and follow-up across the major dental plan types your practice already accepts.

Is patient data safe and HIPAA-compliant? +

Yes — patient and claims data is handled under HIPAA-compliant practices at every step of the billing cycle.

Will I lose visibility into my own billing? +

No — you get regular, easy-to-read reports on claims, AR, and payments, and direct access to your billing team any time you have a question. [CONFIRMAR con Oliva: frecuencia exacta de reportes — semanal, quincenal, mensual.]

How much does this cost? +

[CONFIRMAR con Oliva: modelo de precios — tarifa fija, porcentaje de cobros, por servicio individual — para publicar aquí o dejarlo solo como “hablemos en la consulta gratis”.] See our full list of services for what’s included in each.

How do I get started? +

Book a free 30-minute consultation. We’ll look at where your billing is losing time or money and put together a plan specific to your practice. Prefer to message first? Reach out here.

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